Refund policy

Return

To begin your return please email the following information to help@autumnheadwear.com.au

- Full Name
- Order #
- Item(s) you'd like to return/exchange

Return Instructions + Policy

We accept returns within 30 days of purchase in unused condition with original tags and packaging. 

Once we receive your item(s), a refund to the original form of payment. You can expect a refund to your credit card 7 to 14 days after we receive your return. It may take up to 30 days to be visible on your credit card statement.

Original shipping fees will not be refunded and returns/exchanges shipping fees are to be paid for by the customer.

Exchanges

To keep things simple, we offer refunds rather than exchanges. That way you can re-order any style/color/size that you want and get it as quickly as possible.